Other policies

www.theacademygtc.co.uk/policies

 

Who are we?

The Academy Group Transformation Centre is the trading name of THE ACADEMY GTC MACCLESFIELD LIMITED. We are company number 08145358 registered in United Kingdom. Our registered office address is Bank House Market Street, Whaley Bridge, High Peak, England, SK23 7AA. We are registered with The Information Commissioner’s Office (ref: ZA397012).

The Academy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Our compliance officer is Jon Hall, contactable on contact@theacademygtc.co.uk.

What is this policy?

This Privacy Policy provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from February 2012, last updated May 2018.

Information We Collect

  1. Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
  2. Information that you provide by filling in forms on our website, such as when you signup to our newsletter, register for information or make a purchase.
  3. Information that you provide by completing am membership application form on joining and ongoing throughout a membership
  4. Information provided to us when you communicate with us for any reason.

Use of Cookies

On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website to our advertisers. Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

All computers have the ability to automatically accept or decline cookies. This can be done by activating the setting on your browser which determines how to deal with cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

  1. To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
  2. To meet our contractual commitments to you.
  3. To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

Further, we may use your data so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We may contact you about these goods and services by any of the methods that you consented at the time your information was collected.

If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.

If you do not want us to use your data for our or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.

Storing Your Personal Data

Data that is provided to us is stored on our secure servers and / or double locked paper copies. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information

We will not disclose you information to any other parties.

Third Party Links

You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Access To Information

Should you wish to receive details that we hold about you please contact us using the contact details below.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at contact@theacademygtc.co.uk.

Your Consent

By using this site, you consent to the collection and use of information as outlined in the above documentation. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Specific information held breakdown

None members and members

Name and Email addresses

Basis for processing: Consent (given by email address owner by opting in on website or Facebook then clicking a confirmation link sent to their email)

How is data processed? Via Customer Reltaionship Manager (CRM) system Aweber. See www.help.aweber.com/hc/en-us/articles/115016056728-The-General-Data-Protection-Regulation-GDPR-What-is-it-what-is-AWeber-doing-and-what-should-you-do- for detail on their compliance to GDPR.

User control over information: Unsubscribe link on the bottom of every email sent. Email contact@theacademygtc.co.uk to have email address permanently deleted from the system.

 

Members only

 

Note – we provide access to, ability to edit and to delete all information you provide to us. However we have to, by law, keep the original, hard copy of your application and T&Cs for 7 years and, therefore, cannot edit or delete this. Theese forms are held securely.

Email addresses

Basis for processing: Contract (terms and condition signed at point of joining (also viewable via www.theacademygtc.co.uk/terms).

How is data processed?
1. Entered on paper hard copy of T&Cs – stored in locked filing cabinet in a locked room.
2. Via Customer Relationship Manager (CRM) system Aweber.
3. Stored in password protected Excel sheet.
4. Stored in member’s only website (power by WordPress and OptimiseMember).
5. Entered as part of Direct Debit mandate with Gocardless (see www.gocardless.com/blog/gdpr and www.support.gocardless.com/hc/en-gb/articles/360000281005 for GDPR compliance)
6. Transferred online using WeTransfer during process of setting up new members – download only accessible with link, data auto-deletes after two weeks.

User control over information: Unsubscribe link on the bottom of every Aweber email sent. Can be edited via www.theacademygtc.co.uk/edituser. Email contact@theacademygtc.co.uk to have info edited or permanently deleted from any or all systems.

 

Names

Basis for processing: Contract (terms and condition signed at point of joining (also viewable via www.theacademygtc.co.uk/terms).

How is data processed?
1. Entered on paper hard copy of T&Cs – stored in locked filing cabinet in a locked room.
2. Via Customer Relationship Manager (CRM) system Aweber.
3. Stored in password protected Excel sheet.
4. Stored in member’s only website.
5. Transferred online using WeTransfer during process of setting up new members.

User control over information: Unsubscribe link on the bottom of every Aweber email sent. Can be edited via www.theacademygtc.co.uk/edituser. Email contact@theacademygtc.co.uk to have info edited or permanently deleted from any or all systems.

 

Addresses

Basis for processing: Contract (terms and condition signed at point of joining (also viewable via www.theacademygtc.co.uk/terms).

How is data processed?
1. Entered on paper hard copy of T&Cs – stored in locked filing cabinet in a locked room.
2. Stored in password protected Excel sheet.
3. Transferred online using WeTransfer during process of setting up new members.

User control over information: Email contact@theacademygtc.co.uk to have info edited or permanently deleted from any or all systems.

 

D.O.B.

Basis for processing: Contract (terms and condition signed at point of joining (also viewable via www.theacademygtc.co.uk/terms).

How is data processed?
1. Entered on paper hard copy of T&Cs – stored in locked filing cabinet in a locked room.
2. Stored in password protected Excel sheet (month and date only).
3. Entered on ‘Weight Loss Plugin’ section of website at point of first assessment (weight and body fat percentage)
4. Transferred online using WeTransfer during process of setting up new members.

User control over information: Can be edited in User Settings at www.theacademygtc.co.uk/assessments. Email contact@theacademygtc.co.uk to have info edited or permanently deleted from any or all systems.

 

Height

Basis for processing: Contract (terms and condition signed at point of joining (also viewable via www.theacademygtc.co.uk/terms).

How is data processed?
1. Entered on ‘Weight Loss Plugin’ section of website at point of first assessment (weight and body fat percentage)

User control over information: Can be edited in User Settings at www.theacademygtc.co.uk/assessments. Email contact@theacademygtc.co.uk to have info edited or permanently deleted from any or all systems.

 

Weight

Basis for processing: Contract (terms and condition signed at point of joining (also viewable via www.theacademygtc.co.uk/terms).

How is data processed?
1. Entered on ‘Weight Loss Plugin’ section of website during assessments (weight and body fat percentage)

User control over information: Can be edited or deleted in ‘All entries’ at www.theacademygtc.co.uk/assessments. Email contact@theacademygtc.co.uk to have info edited or permanently deleted from any or all systems.

Telephone number

Basis for processing: Contract (terms and condition signed at point of joining (also viewable via www.theacademygtc.co.uk/terms).

How is data processed?
1. Entered on paper hard copy of T&Cs – stored in locked filing cabinet in a locked room.
2. Stored in password protected Excel sheet.
3. Transferred online using WeTransfer during process of setting up new members..

User control over information: Email contact@theacademygtc.co.uk to have info edited or permanently deleted from any or all systems.

 

Health information

Basis for processing: Contract (terms and condition signed at point of joining (also viewable via www.theacademygtc.co.uk/terms) and ‘Special category data’ – See “(h) processing is necessary for the purposes of preventive or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services on the basis of Union or Member State law or pursuant to contract with a health professional and subject to the conditions and safeguards referred to in paragraph 3”

How is data processed?
1. Entered on paper hard copy of T&Cs – stored in locked filing cabinet in a locked room.
2. Stored in password protected Excel sheet.
3. Stored in member’s only website.
4. Transferred online using WeTransfer during process of setting up new members.

User control over information: Can be edited via www.theacademygtc.co.uk/edituser. Email contact@theacademygtc.co.uk to have info edited.

 

Photos

Basis for processing: Contract (terms and condition signed at point of joining (also viewable via www.theacademygtc.co.uk/terms).

How is data processed?
1. Stored on main Academy PC.

User control over information: Email contact@theacademygtc.co.uk to have info edited or permanently deleted from any or all systems.

 

Videos

Basis for processing: Contract (terms and condition signed at point of joining (also viewable via www.theacademygtc.co.uk/terms).

How is data processed?
1. Stored on main Academy PC.

User control over information: Email contact@theacademygtc.co.uk to have info edited or permanently deleted from any or all systems.

 

Bank sort code and account number

Basis for processing: Contract (terms and condition signed at point of joining (also viewable via www.theacademygtc.co.uk/terms).

How is data processed?
1. Entered on paper hard copy of T&Cs – stored in locked filing cabinet in a locked room.
2. Entered as part of Direct Debit mandate with Gocardless (see www.gocardless.com/blog/gdpr and www.support.gocardless.com/hc/en-gb/articles/360000281005 for GDPR compliance)
3. Transferred online using WeTransfer during process of setting up new members.

User control over information: User can cancel DD via normal methods. Email contact@theacademygtc.co.uk to have info edited or permanently deleted from any or all systems.